Introduction

                 

Essential Training in Attitude, Behaviour and Communication Skills

A Complete Training Programme

Good Attitude is a comprehensive, ready-to-use, blended training programme, comprising:

• DVD-Video featuring over 30 minutes of TV-quality mini-dramas, plus learning analysis (total video duration: one hour approx)
• Printed support materials for both facilitators and trainees, including detailed Facilitator´s Guide and Self-Study Guide
• Dedicated web site, including unlimited, indefinite, free downloads of all support materials

Good Attitude – Key Benefits

• Restores pride and motivation in staff – achieved through insight, reflection and ⁄ or discussion
• Improved staff attitude, behaviour and communications reduce complaints against your trust, saving time and money, and concentrating resources on front-line care
• An improved patient experience enhances performance against patient survey, a key element in star ratings
• Includes support for implementation of the knowledge and skills framework
• Perfect tool for achieving best practice in Essence of Care benchmarks (Communication, Privacy and Dignity)
• Creates a safer and happier workplace
• Specially created for healthcare organisations – for all staff, clinical and non-clinical

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Good Attitude packages start at just £1,250. Click here for information on pricing and packages, or to order Good Attitude. You pay nothing on ordering and there´s a 28-day money back guarantee.

Or contact us for more information.