Introduction
Essential Training in Attitude, Behaviour and Communication Skills
A Complete Training Programme
Good Attitude is a comprehensive, ready-to-use, blended training programme, comprising:
- DVD-Video featuring over 30 minutes of TV-quality mini-dramas,
plus learning analysis (total video duration: one hour approx)
- Printed support materials for both facilitators and trainees,
including detailed Facilitator´s Guide and Self-Study Guide
- Dedicated web site, including unlimited, indefinite, free downloads of all support materials
Good Attitude – Key Benefits
- Restores pride and motivation in staff – achieved through insight, reflection and ⁄ or discussion
- Improved staff attitude, behaviour and communications reduce complaints against your trust,
saving time and money, and concentrating resources on front-line care
- An improved patient experience enhances performance against patient survey, a key element in star ratings
- Includes support for implementation of the knowledge and skills framework
- Perfect tool for achieving best practice in Essence of Care benchmarks (Communication, Privacy and Dignity)
- Creates a safer and happier workplace
- Specially created for healthcare organisations – for all staff, clinical and non-clinical
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Good Attitude packages start at just £1,250. Click here
for information on pricing and packages, or to order Good Attitude.
You pay nothing on ordering and there´s a 28-day money back guarantee.
Or contact us for more information.
